Support

Answers to common questions, and who to contact for what.

Getting the app

Where can I download Eurylie?

You can’t yet. Eurylie is in development and is not in any app store. Be careful with any listing that claims otherwise.

Is there a web version?

There is no public web version.

Account and data

How do I delete my account?

See the account deletion page, which explains the current status and how to send a request.

Can I get a copy of my data?

Data export is part of the development version. Details will be published before release. Until then, please contact support.

Account deletion

Troubleshooting

  • If you are testing a development version, first make sure you have the latest build.
  • Tell us your device, operating system and what happened, without including private content.
  • A screenshot helps if it shows no personal information.

Contact the right team

Please never email passwords, access tokens, payment details or full private conversations. We will not ask for them.