Support
Answers to common questions, and who to contact for what.
Getting the app
Where can I download Eurylie?
You can’t yet. Eurylie is in development and is not in any app store. Be careful with any listing that claims otherwise.
Is there a web version?
There is no public web version.
Account and data
How do I delete my account?
See the account deletion page, which explains the current status and how to send a request.
Can I get a copy of my data?
Data export is part of the development version. Details will be published before release. Until then, please contact support.
Troubleshooting
- If you are testing a development version, first make sure you have the latest build.
- Tell us your device, operating system and what happened, without including private content.
- A screenshot helps if it shows no personal information.
Contact the right team
- Product help, account and deletion requestssupport@eurylie.com
- Harmful content or misusereport@eurylie.com
- Security vulnerabilitiessecurity@eurylie.com
Please never email passwords, access tokens, payment details or full private conversations. We will not ask for them.